IGNOU MTTM 13 SOLVED ASSIGNMENT

Included:

MTTM 13 (January 2025 - July 2025) - ENGLISH

MTTM-13: TOURISM OPERATIONS

(Tutor Marked Assignment)

Course Code: MTTM 13

Programme: MTTM

Total Mark: 100

Assignment Code: MTTM 13/TMA/2025

Note: This TMA consists of ten questions, out of which you have to attempt any five. The question carries  marks each and should be answered in about 500 words. Send your TMA to the Coordinator of your Study Centre.

1. Discuss the benefits of tourism to local community. Give suitable examples.

2. Elaborate the significance of customer care in travel and tourism industry.

3. Write short notes on the following in about 300 words each:

a) Itinerary Preparation

b) Costing a Tour Package

4. Discuss various procedures associated with inbound tour operations.

5. Write an essay on Out Bound Tour Operations.

6. Who is tour escort? How do you prepare to make a tour escort more efficient?

7. Who are the principal suppliers in travel and tourism? What are the challenges for sustainable relationship between travel agency and its principal suppliers?

8. Write short notes on the following in about 300 words each:

a) Front office functions

b) The Electronic Front Office (FFO)

9. Elaborate different functions of the House Keeping Department.

10. "Market research should be the first activity to be performed once you decide to open a food and beverage outlet". Elaborate the statement.

MTTM 13 (January 2026 - July 2026) - ENGLISH

MTTM-13: TOURISM OPERATIONS (Tutor Marked Assignment)

Course Code: MTTM 13

Programme: MTTM

Total Mark: 100

Assignment Code: MTTM 13/TMA/2026

Note: This TMA consists of ten questions, out of which you have to attempt any five. The question carries 20 marks each and should be answered in about 500 words. Send your TMA to the Coordinator of your Study Centre.

1. What do you mean by tour operation? What kind of inter-sectoral linkages are established by tour operators?

2. Describe the concept of quality Management in Services.

3. Write an essay on "setting up a tour operation company".

4. Why business correspondence is considered a managerial art?

5. Write short notes on

a) Passenger's Identification

b) Departure Transfer Checklist.

6. Who is escort? What important things you take note of as an escort, while planning a tour?

7. Write a note an "Departmentalisation of Travel Agencies"

8. Write short notes on the following:

a) Dealing with Tourist Transport Suppliers

b) Challenges in Relationship

9. Describe features of five-star category hotels.

10. Elaborate application of computers in Food and Beverages operations.

 

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